1. Free shipping over $79 in Auckland City. If you don’t meet the free shipping conditions, the system will set the shipping fee normally.
2. For other cities in the South Island and North Island, if the free shipping conditions are not met and the price is greater than $99, you don't need to do anything, the system will automatically adjust the shipping cost to suit you.
Specific:
Petcare free shipping policy
-Auckland City: Free shipping over $79
Under $79 need to pay extra $5.9 of postage
-Other cities in North Island: Free shipping over $199
Under $199 need to pay extra $15.99 of postage
-Other cities in the North Island:
0-1kg $19.9 of postage
1kg-10kg $40 of postage
The above postage does not include special products, such as oversized items.
3. The goods in stock will be shipped within about 1-2 working days ( excluding holidays ) , and out-of-stock and pre-ordered goods will be charged separately.
Log in to the official website to see the order status, you will receive a reminder email after we ship the goods, including but not limited to the tracking number of the order, you can check the URL of the tracking number.
4. Our delivery partner is nzpost. Please refer to the official website of nzpost New Zealand for the specific delivery time and more FAQs.
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